Terms of Service

1. Introduction and Acceptance of Terms

Welcome to Fitnumbers Outsourcing Services Private Limited ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern access to and use of our website, https://fitnumbersoutsourcing.com/ ("Website"), and the general terms applicable to any free trial, demonstration or other services expressly offered under these Terms.

By accessing or using the Website, you agree to these Terms to the extent applicable to your use. If you do not agree, please discontinue use of the Website.

Where you enter into a separate service agreement, Master Service Agreement (MSA), Statement of Work (SOW), data-processing agreement or other written contract with us, that agreement will govern the services it specifically covers. In the event of a conflict, the applicable signed agreement will prevail over these Website Terms for the relevant services.

2. About Our Company

Fitnumbers Outsourcing Services Private Limited is an India-based business providing accounting, bookkeeping, finance and related outsourcing support to businesses and professional firms.

Our contact details are:

• Company: Fitnumbers Outsourcing Services Private Limited
• Email: info@fitnumbersoutsourcing.com
• Website: https://fitnumbersoutsourcing.com/
• Corporate Office: 36 Samriddhi Tower, 2nd Floor, Vinobha Vihar, Panch Batti, Jaipur – 302001, Rajasthan, India.

3. Scope of Services

Subject to a separate written agreement where required, our services may include:

• Bookkeeping and transaction processing.
• Bank and account reconciliations.
• Preparation of management accounts and financial reports.
• Accounts preparation and related accounting support.
• Payroll processing support, where agreed.
• Finance administration and other agreed business support services.

The services available to a particular client will depend on the agreed scope, the information supplied by the client, our capabilities and applicable legal requirements. Information on the Website describes our general capabilities and does not constitute a binding offer to provide every listed service to every visitor.

Unless expressly agreed in writing, our services do not constitute statutory audit, independent assurance, legal advice, regulated investment advice or certification by a qualified professional in the client's jurisdiction. Any tax, payroll, statutory filing or regulatory work must be expressly agreed and undertaken only where appropriate qualifications, authorisations and arrangements are in place.

4. Free Trial and Demonstration Services

We may offer a free trial, introductory service, demonstration or initial assessment to prospective clients. The applicable trial offer will specify, or we will communicate before commencement:

• The services included in the trial.
• The duration and any applicable workload or transaction limits.
• Any eligibility requirements or information needed to begin.
• Whether any fee or payment information is required.
• What happens when the trial ends.

Unless expressly stated otherwise in a written offer, a free trial does not automatically create an ongoing paid engagement. Continued services, additional work and any applicable charges require the relevant agreement or authorisation. A trial may be subject to reasonable eligibility, capacity, security and verification checks. We will communicate any material change to an agreed trial arrangement where appropriate.

Clients should not submit unnecessary personal information, payment information or sensitive financial records through an unsecured form. Any client records required for a trial should be transferred through an agreed and appropriately secured channel.

5. Client Responsibilities

Clients and prospective clients agree to:

• Provide accurate, complete and lawful information.
• Ensure that they have the authority and necessary permissions to share documents and personal data with us.
• Provide records, explanations, approvals and instructions reasonably required to perform agreed services.
• Review reports, reconciliations, accounts and other deliverables for accuracy and completeness.
• Notify us promptly of material errors, omissions or changes in instructions.
• Maintain their own original records, backups and required business documentation.
• Comply with applicable laws, professional obligations and regulatory requirements.
• Use appropriate security measures when accessing or sharing information with us.

Unless expressly agreed otherwise, the client remains responsible for the accuracy and completeness of the source information it supplies and for decisions made using our deliverables. We are not responsible for errors arising from inaccurate, incomplete, misleading or delayed information supplied by a client, except to the extent caused by our own breach of contract or other liability that cannot lawfully be excluded.

6. Fees, Payments and Taxes

Any fees, payment terms, invoicing arrangements, applicable taxes, expenses and payment deadlines for ongoing services will be specified in the relevant written agreement or accepted proposal. No fee for a free trial will be charged unless the applicable offer clearly discloses the charge and the client agrees to it. Additional work outside the agreed scope may require a revised quotation or written approval before commencement. Where payment is overdue, we may take proportionate steps permitted by the applicable agreement and law, including giving notice and suspending affected services where justified. Nothing in this section authorises a charge that has not been properly disclosed or agreed.

7. Confidentiality & White-Label Guarantee

In providing accounting and outsourcing services, we may receive confidential commercial, financial, operational and personal information. We will use confidential information only for the purposes for which it was provided, including evaluating a proposed engagement, performing agreed services, meeting applicable legal obligations and protecting legitimate business interests.

We will take reasonable measures to restrict access to confidential information to personnel, professional advisers and authorised service providers who need access for legitimate purposes and are subject to appropriate confidentiality obligations. Confidentiality obligations do not apply to information that we can demonstrate is publicly available, lawfully known beforehand, received without restriction, independently developed, or required to be disclosed under applicable law.

8. Privacy and Data Protection

We respect privacy and aim to handle personal data responsibly. Our collection and use of personal data through the Website are described in our Privacy Policy. Depending on the engagement, we may process contact details, business information, accounting records, payroll information and other data required to perform agreed services. Where required, we will enter into an appropriate data-processing agreement or other contractual arrangements.

9. Information Security & Software Access

We take reasonable steps to protect the Website and information handled in connection with our services. Appropriate measures may include access restrictions, password controls, secure file-transfer methods, staff confidentiality obligations and other security safeguards. Clients must use the agreed communication and file-sharing methods and must not send passwords, access tokens or other credentials through unsecured channels.

Client Software Permissions: Clients remain solely responsible for configuring user access levels, multi-factor authentication, and software permissions (such as Xero, QuickBooks, MYOB, or Dext) provided to our team, as well as promptly revoking access when an engagement concludes.

10. Intellectual Property Rights

Unless otherwise stated, the Website and its content are owned by the Company or used under licence and are protected by applicable intellectual property laws. You may access and use the Website for lawful personal or business evaluation purposes. Without our prior written permission, you may not reproduce, distribute, modify, commercially exploit or create derivative works from Website materials.

11. Acceptable Website Use

You agree not to:

• Use the Website for unlawful, fraudulent or deceptive purposes.
• Attempt unauthorised access to the Website, servers, systems or accounts.
• Introduce malware, malicious code or other harmful material.
• Interfere with Website security, availability or operation.
• Scrape, harvest or collect information using automated means in violation of applicable law.
• Impersonate another person or misrepresent your identity or authority.

12. Third-Party Websites and Services

The Website may contain links to third-party websites or services that are not owned or controlled by us. We do not control third-party websites and are not responsible for their content, security, availability or privacy practices.

13. Accuracy and Availability of Website Information

We make reasonable efforts to keep Website information useful and current, though it is provided for general informational and marketing purposes. The Website may occasionally be unavailable for maintenance, updates, technical issues or circumstances beyond our reasonable control.

14. Disclaimer of Warranties

To the extent permitted by applicable law, the Website and its general informational content are provided on an "as is" and "as available" basis. We do not guarantee that the Website will always be uninterrupted, error-free or suitable for every user's requirements.

15. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for losses arising solely from a person's access to or inability to use the general informational Website. For services provided under a separate client agreement, the parties' liability, exclusions, limitations, remedies and any applicable financial caps will be governed by that agreement.

16. Indemnity

To the extent permitted by applicable law, you are responsible for losses reasonably arising from your unlawful use of the Website, your infringement of third-party rights or your material breach of these Terms.

17. Suspension and Termination

You may stop using the Website at any time. We may suspend or restrict access to the Website where reasonably necessary for security, maintenance, suspected unlawful activity or a material breach of these Terms.

18. Force Majeure

Neither party will be responsible for a delay or failure to perform an obligation to the extent it is caused by circumstances beyond that party's reasonable control.

19. Governing Law and Jurisdiction

These Website Terms are intended to be governed by the laws of India, subject to applicable mandatory legal requirements. Subject to applicable law, disputes relating specifically to these Website Terms shall be submitted to the competent courts in Jaipur, Rajasthan, India.

20. Changes to These Terms

We may update these Terms to reflect changes in our Website, services, legal obligations or business practices. The latest version will be published on this page with an updated effective date.

21. Severability and Waiver

If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

22. Entire Agreement and Order of Precedence

These Terms govern general use of the Website. For a specific engagement, the applicable signed MSA, SOW, data-processing agreement, confidentiality agreement or other written contract will govern the matters it expressly addresses.

23. Contact Information

If you have any questions about these Terms, please contact us: